FREQUENTLY ASKED QUESTIONS
Why should my child wear protective equipment?
Children are particularly at risk of injury during activities such as cycling. Our protective equipment minimizes the risk of injury and protects sensitive areas such as knees, elbows and hands. This allows children to explore the world safely and carefree.
For what age is the protective equipment suitable?
Our products are specially designed for children aged 2 to 4 years. Some items, such as sunglasses, are also suitable for older children. You can find the exact size information on the respective product page.
Are the products also suitable for girls?
Absolutely! Our protective equipment is suitable for all children - both boys and girls. We offer different colors and designs that children like regardless of gender. So you are guaranteed to find the right equipment for your child!
How do I clean the protective equipment?
Most of our products can be wiped down with a damp cloth or hand washed if necessary.
Can my child put on the protective equipment themselves?
Our protective equipment is equipped with child-friendly, adjustable Velcro fasteners that allow for easy handling. However, we recommend that parents adjust the equipment, especially for younger children.
Is the protective equipment also suitable for other activities?
Absolutely! Our products are not only suitable for cycling, but also for balance bikes, scooters, inline skating or other outdoor activities where protection is important.
Can I return the products if they don't fit?
Yes, we offer easy returns if an item doesn't fit or doesn't meet your expectations.
Please see our return policy for further details.
How long does shipping take?
We usually ship your order within 2-3 working days. The exact delivery time depends on your address. You can find detailed information in our shipping conditions.